Is availability guaranteed when I book online?

The availability listed on our website is updated every minute however on some tours we must confirm arrangements with our people on the ground, a process which usually takes no more than 24 hours. When you book online you will receive a follow-up email confirming your arrangements or a timeframe for when they will be confirmed. We strongly recommend that you do not make any other non-refundable travel arrangements until you receive confirmation that your space has been held.

Can I book and confirm without holding an option?

Yes! You can do so online or by phone (visit our contact us page). Please be sure to have the following details on hand:


  • Full name as it appears on your passport
  • Passport number, expiry date and place of issue
  • Nationality
  • Full mailing address
  • Date of birth
  • Occupation
  • Emergency contact name and phone number
  • details regarding any medical or dietary requirements
  • credit card details

Payment is by credit card. If your tour departs within 60 days full payment is required, otherwise a deposit of $250/ €250, £100 per person will confirm your booking. If you are booking an expedition cruise aboard the M/S Expedition full payment is required if your tour departs within 90 days, otherwise a deposit of deposit of $500/ €400/ £300 per person will confirm your booking. Initial documents will be emailed to you within 48 hours of confirming your booking.

Can I use a travel agent?

If you have a preferred travel agent, or if you heard about us through an agent, we strongly encourage you to book your adventure through them. Please have your agent give us a call.  

Do I need insurance?

All of our tours require that you have medical travel insurance which includes at least USD$200,000 worth of emergency evacuation and repatriation coverage. On Day 1 your tour leader / G Adventures representative will ask you for proof of coverage. If you do not already have coverage please give us a call and we can arrange this for you. Cancellation insurance is recommended but not mandatory.

How do you send out travel documentation?

All documentation is sent electronically by email. Shortly after we receive your payment we will send you your initial documents. Final documentation will be sent by email no later than two weeks prior to the departure.

Why can't extra services be added to a file within 10 days of departure?

As our adventures are often "off the beaten track" it is next to impossible to contact our tour leaders and have them arrange these services in such a short time frame. We highly recommend adding services to your booking at least 30 days prior to your departure date as amendment fees will apply between 30 - 10 days.

Can I pay in full right away?

You sure can. Please let your G Adventures specialist know at time of booking or indicate this when making your online booking.

Can I cancel my booking if I decide I cannot make it?

When your deposit is made, and we confirm your booking, it is non-refundable. If you cancel your booking within 60 days of departure, the penalty is 50% loss, and if you cancel within 30 days, it is 100%. Because of this, we highly recommend taking out an All-Inclusive Insurance policy, so you know your investment is secure! For further information regarding our terms and conditions, please visit our "Before You Go" page for a link to our Booking Terms and Conditions.

Will you let me know if my tour is guaranteed sooner than the 60-day mark?

Yes, an email will automatically be sent to you advising to go ahead and book your international airfare as your tour is now guaranteed to depart. 

Can my documents be mailed out to me?

As a sustainable company we try to limit the amount of paper that we consume, therefore, all documents are electronically sent directly to your email account.  Please consult a G Adventures specialist if this is not possible.

What does "Holding an Option" mean?

It means reserving space without payment for up to 48 hours. Holding an option gives you time to research flights, gather passport information, confirm arrangements with travel partners, etc.. An option will expire and your space will be released unless you confirm within 48 hours. Holding an option isn't necessary if you know you want to book and are ready to make payment.

Are your tours guaranteed to run?

Yes! We do have selected tours that are 100% Guaranteed for all of their departures, as soon as a single person books that departure. These tours are marked online and in our brochure.

Also - some G Adventures tours have guaranteed departures. Just look for any trip with a "G" beside the dates in the price box. This is our guarantee that your departure will be operating as scheduled once you have booked*. That means once you choose your departure date and receive confirmation from an Adventure Specialist, you can confidently book flights and make all the necessary travel arrangements with the peace of mind that the departure time won't change.

The fact is, most of our trips operate as scheduled but some may not become guaranteed until (no later than) 60 days prior to the departure date. We recognize that some of our travellers feel more comfortable finalizing their travel plans much farther ahead. So look for the trips with the adjacent "G", book your tour, book your flights and book your insurance; then tell your boss that you are leaving and there is no turning back.

* A trip with a "G" beside it denotes that the trip is guaranteed to operate once you book your space, barring unusual circumstances beyond the company's control or for reasons of force majeure.

How do I confirm after "Holding an Option"?

You can confirm your space by email (travel@gadventures.com) or by phone (visit our contact us page for local numbers). Please be sure to have the following details at hand:


  • Booking Reference Number (provided to you at the time you held your option)
  • Full name as it appears on your passport
  • Passport number, expiry date and place of issue
  • Nationality
  • Full mailing address
  • Date of birth
  • Occupation
  • Emergency contact name and phone number
  • details regarding any medical or dietary requirements

Payment is by credit card. If your tour departs within 60 days full payment is required, otherwise a deposit of $250/ €250, £100 per person will confirm your booking. If you are booking an expedition cruise aboard the M/S Expedition full payment is required if your tour departs within 90 days, otherwise a deposit of $750/ €750/ £400 per person will confirm your booking. Initial documents will be emailed to you within 48 hours of confirming your booking.

How do I "Hold an Option"

There are two ways to hold an option: online or by phone (1-800-708-7761). Our secure online booking form allows you to "Hold an Option" or "Confirm my Booking". Payment is not required when holding an option however we do require your credit card details when booking online. Your credit card will not be charged unless you confirm your option. After holding an option you will be provided with a Booking Reference Number and instructions on how to confirm. Options that are not confirmed within 48 hours will expire and your space will be released.

All Tours