FAQ - General

How is G Adventures able to offer such competitive prices?

Our unique style of off the beaten track, face-to-face travel is the only way to really experience a destination, but it also serves to keep the costs down. We spend your money providing an authentic experience, instead of on lavish hotels and expensive western-style meals. We pass these savings on to you with our low prices. Another thing you'll notice are the inclusions. While we don't include everything, we do throw in the major highlights of a destination, the things that everyone goes to see. On every trip page we show you the 'Included Highlights' of your trip, things that many other companies charge locally for. We leave many other activities as options, to provide you the freedom and flexibility to choose what you want to do on a daily basis.

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Do you tours include international airfare?

Travellers arrive from all over the world to begin our tours and as such it is not possible to include international airfare in our prices. If you live in Canada or the U.S.A our Adventure Specialists would be happy to help you arrange flights. Just ask for an air quote when making your booking. You may also book these flights through your preferred travel agent

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What is a Local Payment?

Effective October 1st, 2009 we no longer have a local payment charge on our tours. Bookings made prior to October 1st, 2009 involved a local payment that was the final payment of your tour price, paid locally to your Tour Leader upon arrival. Anyone who booked a tour with a local payment prior to October 1st, 2009 has until October 31st, 2009 to decide whether they would prefer to prepay their local payment or bring this amount with them at the start of their tour. Anyone who desire to prepay their local payment must contact their Adventure Specialist or Travel Agent.

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How many people can join a tour?

We keep our group sizes low so you have the freedom to move around and get involved with your surroundings. This intimate size ensures that your group won't crowd your experience. You can expect anywhere from 12-18 travellers on a trip but the average is 10 with the exception of our ship-based and Overland truck trips. Check individual trip pages for maximum group sizes.

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Who are my travelling companions?

For privacy reasons we cannot provide you with advance details on your traveling companions. However, our tours appeal to a wide range of travellers, most of whom share an adventurous spirit and a desire to experience these destinations at a grass-roots level. Our tours are conducted in English and so they attract many travellers from North America, UK, Australia, New Zealand and Europe. If you're interested in meeting others booked on your upcoming trip, why not visit The Departure Lounge and introduce yourself. The Departure Lounge is part of The Watering Hole, our online Travel Forum and is the perfect place to meet fellow travellers, compare notes, swap suggestions, ask questions and quench your thirst for travel. The Watering Hole is located at: wateringhole.gadventures.com

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What are the age restrictions on your tours?

To travel independently you must be at least 18 years of age. There are no upper age limits on our tours however travelers with pre existing medical conditions are required to complete a medical questionnaire. Our Family Adventures are open to families with children aged between 5 and 17 years of age. Our standard (non-family) adventures are open to children aged 12 years or older when accompanied by a parent (max. two children per adult). The two children per adult restriction does not apply to our family adventures.

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I'm a single traveller, will I be charged a single supplement?

Most of our trips do not have a single supplement. This means that the accommodation is on a twin share basis and, if you are travelling on your own, you will be sharing a room with another G Adventures traveller of the same sex. Some tours have an optional single supplement or rarely a mandatory single supplement. An optional service that may be available is called "My Own Room". This service allows solo travellers to request their own private room while on tour. The cost and the details vary by trip, so please refer to each trip summary page for details.

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Can I book extra nights of hotel accommodation before or after my tour?

Yes, in most cases we can arrange additional accommodation at our starting or ending hotels, excluding European tours. Please contact a G Adventure Specialist for price information or check under “Hotels, Transfers & City Breaks” on the tour page of our website for prices. If we are unable to provide you with the extra nights we will give you the name of a hotel you can contact directly. Please also note that extra accommodations must be booked outside of 30 days of departure.

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Can you provide me with a list of the hotels we will be staying at?

Starting and ending hotels are listed on your travel voucher and in the Trip Details document. We use a variety of hotels en-route and so a complete list of hotels won't be provided until day 1 of your tour. If your family requires contact information, or in case of emergency, please have them phone 1-800-708-7761. If our office is closed please refer to the emergency phone number that is found on the Trip Details document, this number can be reached 24 hours a day, 7 days a week.

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Can I join a tour late or leave it early?

It's extremely difficult if not impossible to join a tour after it has begun. It is possible to leave a tour early however you will be responsible for your own arrangements from the moment you decide to leave the tour. You would also be responsible for all costs associated with joining a tour late or leaving one early. If you feel this may be necessary please consult a G Adventures Specialist before you book your adventure.

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Are airport transfers included?

Most of our adventures do not include airport transfers and so we recommend you arrange a taxi on arrival (this is the most economical and efficient way of getting you to your hotel). If you would prefer a pre-arranged transfer these are usually available at an additional cost - please contact us for more information. Some of our adventures, including our “Superior” "Comfort Class", "Independent" and "Family Adventures", include an arrival transfer (departure transfers can be locally arranged at additional cost from the finishing point hotel).

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What type of ground transportation is used on your tours?

Trip specific information on transportation can be found on the trip summary page however in most cases we use public transportation. We've found that how you get there significantly influences the tone of your journey and public transportation allows face-to-face interaction with the local people. Some of our adventures, including our “Superior”, "Comfort Class" and most adventures in Africa, use private transportation.

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What is the most appropriate type of luggage to bring?

We strongly recommend bringing a backpack or duffel bag, as suitcases can be cumbersome and difficult to store in buses, under seats, etc.. Keep in mind that you will normally have to carry your own luggage on and off buses and trains and up and down hotel staircases. Suitcases with wheels may not work well on dirt or cobblestone roads.

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What clothing should I pack for one of your adventures?

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling. Our 'Trip Details' document includes a suggested packing list and these can be downloaded from each individual trip summary page. The checklist is tour specific and based upon the experience of our ground staff.

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Can you help arrange my travel visas?

Requirements for travel visas vary widely depending on your nationality and your destination. Although we are unable to arrange visas on your behalf we have provided links on our “Resources” page to websites that will help you determine if visas are required. If you do require a visa you can arrange them yourself or use the services of a travel agent or visa processing company.

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It's important that you receive the most accurate and up-to-date travel health information for the region you will be visiting. The only one qualified to provide you with this advice is your family physician or a specialist from a Travel Health clinic. Our “Resources” page does provide links to a number of websites that contain excellent background information related to travel health issues. Nevertheless these websites are no substitute for a personal consultation with a qualified medical professional.

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Is tipping included and if not, how much should I budget?

Tips are not included in the tour price and tipping is entirely at your discretion. Our Trip Details documentation includes suggested tipping amounts and these can be downloaded from each individual trip summary page.

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