G Adventures makes industry-leading 24/7 service commitment

12 Jan 2010

To demonstrate its ongoing dedication to providing the best service and life-changing experiences in the travel industry, G Adventures is introducing round-the-clock service (www.gadventures.com/24-7-service) to its global travellers, offering them an innovative new opportunity to make plans at their convenience.

Travellers interested in booking one of G Adventures’ more than 1,000 trips on seven continents, who have questions about their next unforgettable destination, or who may need to reschedule a tour, will now have access to the tour operator’s global call centres and can speak to one of its Chief Experience Officers any time of the day or night. These helpful and knowledgeable CEOs are fully equipped to help adventure-seekers choose the best itinerary to suit their interests and discover the world on one of G Adventures’ sustainable, authentic holidays.

“Our travellers around the globe want to experience our life-changing trips and industry-leading service on their terms,” said G Adventures founder Bruce Poon Tip. “They need flexibility to book a trip or get answers from one of our CEOs at their convenience, and this new 24/7 service will offer the kind of high-touch attention that adventure-seekers demand.”

G Adventures has extended hours at its company-owned and operated Canadian and Australian call centres to ensure 24-hour worldwide coverage and provide access to the diverse range of travel experiences it offers, including 185 new trips for 2010. For more information, visit www.gadventures.com/24-7-service